(10/14, early afternoon) The modem I handed Verizon for about seventy dollars worked beautiful until this past Friday night, 10/11. My clock speed went down steadily, and instead of 4G Ltd on the home screen I saw 3G and then Verizon 1x. I called support Sunday night, and a very professional (she sounded genuinely sympathetic) young lady eased me through what was required and gave me the advice that’s the title of this Post. I am about to sail out with the defective device in my shoulder bag—she mentioned problems like mine with newer JetPacks—and I have enough sanity to get me there, conclude business and get me back. Once I’m here (home), that matter will be irrelevant.(today, 5:31 p.m). Sanity held up nicely, and the initially doubtful Verizon hireling warmed to me after I checked out. Did he take more time than usual to check me out? As had the young lady Hanna at Verizon support, he asked me for my initial V password. I’d forgotten having given myself such and believed I didn’t have one. He dug in further and told the first two digits. I remembered the rest, a sad joke about an eviction. He stated the first two digits and I filled in the rest. I was then confirmed as a real Verizon supplicant (we take from our sustenance to give to V each month in prayer that She be merciful in granting us a righteous KPBS) and proceeded to work on my case. Toward the end of his labors, his, I assume, I saw him with the Verizon box and hobbled over to make sure he wasn’t giving me the old modem reworked and not the brand-new one and new SIM card Hanna told me to make sure I asked for, and then I noticed another box next to the one I’d brought in. I’d written dBm numbers on one flap and the password on the inner cover, I mean inside box top flap, and neither were in that other box. So, he was playing straight. My resolve to remain calm and so forth dissolved, and I was edgy until I saw that and was then able to joke, lightening the situation for both of us. The joke was what the password stood for . Shortly after that he had the thing working and showed me Four-G Ltd on the screen.